Impact at a Glance
The Challenge
NJ's court applications serve a critical public function, citizens, attorneys, and court staff navigating complex legal processes through digital tools. Inconsistent design across applications was creating friction for users and maintenance burden for teams.
"Court applications demand a high standard of clarity and trust. Inconsistent UI patterns erode user confidence, especially when the stakes are legal."
- Multiple enterprise state applications with inconsistent UX standards
- No shared component library, teams duplicating design effort every project
- Accessibility compliance gaps requiring remediation
- No systematic usability testing process across platforms
- Design-to-dev handoff lacked documentation standards
Figma Design System
Built a comprehensive Figma design system serving as the single source of truth, component behaviour, variants, states, and accessibility requirements all documented and ready for engineering handoff.
My Role
Design System Governance
Developed and governed Figma component library, improving cross-team efficiency and consistency.
UX Design
User flows, journey maps, wireframes, and high-fidelity designs aligned to legal workflow requirements.
Accessibility Audits
WCAG 2.1 AA compliance, audits, remediation, and usability improvements for assistive technology users.
Multi-Platform Testing
Usability testing across desktop, tablet, and mobile, validating design effectiveness for all user types.
Design Process
Research
User research, personas, information architecture frameworks
System
Figma design system, components, variants, states, documentation
Design & Test
Wireframes → high-fidelity → multi-device usability testing
Deliver
Agile sprints, design → dev handoff → accessibility audit → iterate
Production screens protected under state government NDA. Design system artefacts and UX documentation available upon request.